Terms & Conditions
Effective Date: April 24, 2026
1. Core Business Identity
Entity: PublicLayer Inc.
Jurisdiction: These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
What We Do: PublicLayer is a software-as-a-service (SaaS) platform that enables organizations to transform internal project data into customer-facing public roadmaps. The service utilizes proprietary AI "Public Tone" logic to scrub sensitive internal details (PII) and rewrite technical specifications into high-level narratives for public stakeholders.
2. Account Management & Access
Authentication
Access is provided via Email and Single Sign-On (SSO) providers (e.g., Google, Atlassian). Users are responsible for maintaining the security of their third-party credentials.
Subscription Model
Currently, the Service is offered on a Free Tier basis. PublicLayer Inc. reserves the right to introduce paid subscription tiers or usage-based fees in the future upon reasonable notice.
Multi-Tenancy Guard
Users are strictly prohibited from attempting to access data belonging to other "Organizations" or bypassing the platform's row-level security (RLS) protocols.
3. Prohibited Behavior (The "No-Go" Zone)
To protect the integrity of the PublicLayer ecosystem, users may not:
Security Breaching
Attempting to probe, scan, or test the vulnerability of our multi-tenant architecture.
Scraping
Using automated systems to extract data from public portals of other organizations.
Bypassing Rewrites
Intentionally using the platform to leak PII or confidential technical debt.
Reverse Engineering
Attempting to copy or determine the underlying logic of the AI rewriting.
Misrepresentation
Creating fraudulent roadmaps or impersonating other organizations.
4. Liability & Disclaimers
Liability Cap: To the maximum extent permitted by law, PublicLayer Inc.’s total liability for any claim shall be limited to the amount actually paid by the user in the preceding 12 months, or $100 CAD (whichever is greater).
No Consequential Damages: We are not liable for lost profits, lost data, or any indirect or "consequential" damages resulting from the use of the app.
AI Accuracy Disclaimer: Users acknowledge that "Public Tone" content is generated by AI. We do not guarantee 100% accuracy in PII scrubbing. Final review is the sole responsibility of the User.
5. Technical & Data Handling
- ●Platform: Available via web and mobile web applications.
- ●Data Hosting: We store structured roadmap data and metadata. We do not host raw user files (e.g., PDFs) at this time.
- ●Integrations: We integrate with third-party providers (e.g., Jira). We are not responsible for their uptime or data integrity.
- ●Copyright: We comply with the Copyright Act (Canada) and follow "Notice and Notice" procedures (DMCA-aligned for US users).
6. Privacy & Compliance
Data handling is governed by our Privacy Policy, which complies with PIPEDA (Canada), GDPR (EU), and CCPA (USA) principles.